Delivering the value you expect
We know your institution is unique. That’s why our experts will work closely with you to understand your needs, design an implementation that addresses them, and get you up and running smoothly.
We take the lead on set-up and configuration, including project management, training, and linking your existing plans to relevant key performance indicators (KPIs) and information sources. Our services team has extensive experience working with higher education planning processes, including student outcomes assessment, program review, accreditation support, strategic planning, and operational planning.
Once configured, we’ll work with you to develop and execute a plan to roll out the solution to your stakeholders and support their ongoing needs.
Full system management for the Nuventive Improvement Platform
After your Nuventive Improvement Platform is live, our managed services team will take care of ongoing management and enhancement to ensure you reap its full benefits. We take on the role of solution administrator, freeing your staff to focus on using the platform to manage your plans – rather than spending time and energy on configuration and maintenance.
We’ll make sure you understand new features as they are released and offer advice for adding them to your existing implementation. We also help you deal with turnover at your institution, providing consistent and seamless knowledge transfer between previous and new staff. The service comes bundled with your new Nuventive Improvement Platform purchase.
Dedicated professional services consultant
Ongoing configuration for both initial and new areas of implementation
Three scheduled service review and guidance sessions per year
Annual training webinars
Custom report creation
Executive briefings for your team