EDUCAUSE recently presented their annual 2025 EDUCAUSE Top 10: Restoring Trust. This publication outlines the priorities CIOs must address to restore trust in higher education.
2025 EDUCAUSE Top 10: Restoring Trust
Read the EDUCAUSE publication HERE.
Introductory excerpt from EDUCAUSE
“Higher education has a trust problem. In the past ten years, the share of Americans who are confident in higher education has dropped from 57 percent to 36 percent.
Colleges and universities need to show that they understand and care about students, faculty, staff, and community members, AND they need to work efficiently and effectively.”
This post demonstrates how the Nuventive Improvement Platform can be a valuable asset for CIOs as they address these imperatives:
1. The Data-Empowered Institution
“Using data, analytics, and AI to increase student success, win the enrollment race, increase research funding, and reduce inefficiencies.“
At its core, the Nuventive Improvement Platform empowers institutions to use data to deliver improvement, creating a culture of data-informed improvement. We also support leaders’ ability to effectively tell their improvement stories with credible evidence.
2. Administrative Simplification
“Streamlining and modernizing processes, data, and technologies.”
Aligning planning across academic and administrative units breaks down information and business process silos, which in turn leads to better outcomes, better communication, and better visibility. Nuventive brings all relevant information into the Information Panel regardless of where it originated, in context of the problem being solved. In the assessment office, many institutions are still using spreadsheet-based reporting processes, which Nuventive completely transforms.
3. Smoothing the Student Journey
“Using technology and data to improve and personalize student services.“
Customers use Nuventive to manage student success generally, including both academic and non-academic areas. Nuventive is used extensively to improve learning outcomes from the course level up through the entire institutional strategy. The Nuventive Improvement Platform can connect student success initiatives to any other strategic improvement initiatives at the institution, providing unprecedented visibility, supported by a wide array of student success data. By enabling institutions to manage improvement from the course level on up, Nuventive empowers them to see what’s working and what isn’t, so they can make high-impact changes.
4. A Matter of Trust
“Advancing institutional strategies to safeguard privacy and secure institutional data.“
While Nuventive isn’t directly involved here, we support this by being SOC 2 Type II compliant and supporting user-based access to information held in Nuventive.
5. The CIO Challenge
“Leading digital strategy and operations in an era of frequent leadership transitions, resource limitations, societal unrest and rapid technology advancements.“
Success starts with culture, not technology. Leaders should make sure faculty, staff, and students feel included rather than having AI initiatives “done to them.” Consensus is built through dialogue and trust.
As with any other improvement initiative, Nuventive can manage digital strategy projects to capture progress and effective practices. Additionally, a strength of Nuventive’s is capturing institutional memory, capturing the “what we did and why” information that leaders need as they step into new roles.
6. Institutional Resilience
“Contributing to institutional efforts to prepare for and address a growing number and range of risks.“
Nuventive supports building institutional capacity to adapt to changing conditions, speeding up the path to decisions by gathering contextual information for consideration. Nuventive users can identify whether something is improving or not, as well as what actions/strategies led to the improvement. They can also see what is working, at scale, across aligned strategic initiatives. By sharing effective practices throughout the institution, leaders can facilitate creating a culture of adaptive learning and agility.
7. Faster, Better, AND Cheaper
“Using technology to personalize services, automate work, and increase agility.”
As noted above, Nuventive streamlines inefficient processes and increases decision-making agility. Nuventive gives visibility into both the information ecosystem and the business-process ecosystem in a way that allows users to identify what is and isn’t working and what strategies are associated with success.
8. Putting People First
“Helping staff adapt, upskill, and thrive in an era of rapid change and ongoing digital advancements.”
This is yet another example of an improvement process that can me managed in Nuventive.
9. Taming the Digital Jungle
“Updating and unifying digital infrastructure and governance to increase institutional efficiency and effectiveness.”
Likewise, this is an improvement process that can be managed in Nuventive to track and demonstrate increased effectiveness.
10. (tie)
“Building Bridges, Not Walls – Increasing digital access for students while also safeguarding their privacy and data protection.” Another initiative that can be managed in Nuventive.
“Supportable, Sustainable, and Affordable – Developing an institutional strategy for new technology investments, pilots, policies, and uses.” Another initiative that can be managed in Nuventive.
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